Airline advisory

Airline change rarely stays inside one department. A new commercial platform affects customers, distribution, payments, accounting, airports, partners and employees. We bring people who understand those connections and can stay with the work from the first decision through delivery.

Our team has launched airlines, replaced core systems and led change inside established carriers. We work with leadership and delivery teams to turn a complex programme into decisions, ownership and working operations.

Roles we fill

Interim C-level executive · Business advisor · Technology advisor · Programme lead · Solution architect · Commercial lead · Loyalty lead · Finance systems advisor · Airline operations specialist · QA Automation specialist · Data and Insights specialist

• Launch and transformationBuilding a new airline, changing the operating model or bringing a major programme back under control.
• Booking, retailing and distributionReservation platforms, Offer and Order, NDC, ONE Order, product design, bundles and partner distribution.
• Finance and revenue accountingConnecting booking and order data to settlement, accounting, reporting and route profitability.
• OperationsFlight planning, schedule, crew, airport services, ground handling and the integrations that keep operations moving.
• Customer and commercial performanceBooking journeys, loyalty, CRM, payments and digital sales.

• Built and launched a fully operational airline in less than six months, with 12 aircraft and a greenfield platform designed around IATA NDC and ONE Order.
• Created a booking experience recognised for simplicity and conversion, with mobile reaching half of bookings.
• Delivered PSS migrations and the setup of new airlines on established reservation platforms.
• Led technical work across alliance transition, Business Class, bundled products and new commercial propositions.
• Designed booking-to-accounting and revenue accounting solutions across airline and travel businesses.
• Modernised systems and processes for schedule, crew, flight control, flight planning and ground operations.

We can lead a programme, fill a critical interim role or strengthen an existing team with specialists who know the airline context.

We work shoulder-to-shoulder with your teams, transferring ownership as we deliver. The goal is a solution your organisation can operate and continue to improve without long-term dependency on Cence.