Relationships that perform over time
We combine proposition, customer data, technology and lifecycle communication to create stronger customer relationships.
Roles we fill
Loyalty strategist · CRM lead · Programme owner · CDP advisor · Customer lifecycle lead · Solution and migration lead
Experience we bring
- Developed an airline loyalty programme to more than 11 million members worldwide.
- Launched a new airline loyalty programme from idea to go-live in ten weeks.
- Migrated a bespoke loyalty platform to a modern configurable solution.
- Designed new loyalty propositions and coordinated delivery across several teams.
- Delivered customer data and CRM platforms across travel, finance, automotive and aviation.
- Built segmentation, personalisation and insight driven engagement.