Our Services

  • Cence helps companies design and grow digital products that convert better, retain users longer, and create measurable business impact.

    We combine product strategy, UX design, and data-driven experimentation to turn ideas into products that perform. Our teams work end-to-end, from defining value propositions and customer journeys to running experiments that validate what truly works.

    Typical work includes:

    • Improving booking and checkout conversion

    • Optimizing onboarding and retention flows

    • Redesigning user journeys based on real behavioral data

    • Setting up experimentation frameworks (A/B and multivariate testing)

    • Creating dashboards and performance tracking for digital products

    We help teams move faster, make smarter decisions, and build products that customers actually love to use.

  • Can you say with 100% certainty that every change and every new feature you launch actually increases revenue?

    If yes, we salute you!
    If not, maybe itโ€™s time to consider a more experiment-driven approach to digital product development and eCommerce?

    Did you know that only ๐Ÿญ๐Ÿฌโ€“๐Ÿฎ๐Ÿฌ% ๐—ผ๐—ณ ๐—”/๐—• ๐˜๐—ฒ๐˜€๐˜๐˜€ lead to statistically significant improvements in revenue? That means ๐Ÿด๐Ÿฌโ€“๐Ÿต๐Ÿฌ% either show no effect or actually perform worse than the control.

    Yet, many companies still roll out new features and changes based on gut feeling or internal demands. It doesnโ€™t help that the CEO thinks it โ€œlooks greatโ€, or that the CCO insists itโ€™s an absolute must.

    Letโ€™s stop doing that.

    Because if ๐—ฟ๐—ฒ๐˜ƒ๐—ฒ๐—ป๐˜‚๐—ฒ ๐—ฑ๐—ผ๐—ฒ๐˜€๐—ปโ€™๐˜ ๐—ด๐—ผ ๐˜‚๐—ฝ, ๐—ถ๐˜ ๐˜€๐—ต๐—ผ๐˜‚๐—น๐—ฑ ๐—ป๐—ฒ๐˜ƒ๐—ฒ๐—ฟ ๐—ด๐—ผ ๐—ถ๐—ป.

  • We design loyalty programmes and customer journeys that keep people coming back. With the right strategy, data, and technology, we help businesses build stronger relationships - and turn satisfied customers into advocates.

    We help with:

    • Loyalty programme design and rollout

    • CRM strategy and segmentation

    • Campaign automation and personalisation

    • Data-driven customer insights

  • We use data to understand whatโ€™s working - and whatโ€™s not. From performance dashboards to forecasting models, we make analytics practical and focused on real business growth.

    We help with:

    • Setting up KPIs and performance tracking

    • Finding conversion and retention opportunities

    • Forecasting and profitability analysis

    • Turning insights into clear next steps

  • We help organisations choose and implement the right business systems - from finance and HR to operations. Our focus is on making technology support people and processes, not the other way around.

    We help with:

    • ERP strategy and system selection

    • Implementation and integration (SAP, Microsoft, etc.)

    • Streamlining finance, HR, and operations

    • Change management and training

  • Our team has years of hands-on airline experience. We help carriers modernise systems, simplify operations, and deliver better digital experiences. Whether youโ€™re moving to NDC, implementing a new PSS, or improving ancillary sales - we know what works in practice.

    We help with:

    • NDC, ONE Order and retailing strategy

    • PSS evaluation and migration

    • Product and distribution design

    • Ancillary and digital revenue growth

    โœ“ IATA One Order/NDC
    โœ“ Offer/Order Management Systems
    โœ“ Order Accounting solutions
    โœ“ Ground operations
    โœ“ DCS
    โœ“ PSS implementation and migrations
    โœ“ IBE
    โœ“ Revenue Management systems
    โœ“ Front-end UX and Conversion
    โœ“ Customer Engagement

  • Quality assurance should move as fast as development. We help teams build automated testing frameworks that catch issues early, reduce manual work, and speed up releases.

    We help with:

    • Test strategy and automation setup

    • Continuous testing in CI/CD pipelines

    • Performance and regression testing

    • Training QA teams for self-sufficiency

  • We help teams build, release, and operate software faster - and with confidence. By combining automation, cloud, and security best practices, we make engineering smoother and more reliable.

    We help with:

    • CI/CD pipelines and automation

    • Cloud setup and infrastructure as code

    • Security integrated into development

    • Continuous delivery and monitoring